Effective Date: 30 August 2026
At Black Cherry, we respect your
privacy and are committed to protecting the personal information you share with
us. This Privacy Policy explains how we collect, use, store and protect your
information when you visit or purchase from our website.
When
you use our website or place an order, we may collect information such as:
·
Full name
·
Mobile/telephone number
·
Email address
·
Billing and shipping address
·
Order and transaction details
·
Product preferences and purchase history
·
Information you provide when contacting customer
support
·
Technical information such as IP address,
browser type, device information and website usage data
We
only collect information that is reasonably necessary to provide and improve
our services.
Black
Cherry may use your information to:
·
Process and deliver your orders.
·
Confirm orders and provide shipping updates.
·
Process payments and refunds.
·
Provide customer support.
·
Manage returns and exchanges.
·
Improve our products, website and customer
experience.
·
Send promotional offers, updates or marketing
communications where permitted.
·
Prevent fraud, misuse and unauthorized
transactions.
·
Comply with applicable legal and regulatory
requirements.
Payments
made through our website may be processed by authorized third-party payment
service providers.
Black
Cherry does not normally store your complete debit card, credit card, UPI PIN,
CVV or banking passwords on its own servers.
Payment
information is handled according to the security practices and privacy policies
of the relevant payment service provider.
Our
website may use cookies and similar technologies to improve your browsing
experience.
Cookies
may help us:
·
Remember your preferences.
·
Keep products in your shopping cart.
·
Understand website traffic and usage.
·
Improve website functionality.
·
Provide relevant advertising or promotional
content where applicable.
You may
manage or disable cookies through your browser settings. However, disabling
certain cookies may affect some website features.
Black
Cherry does not sell or rent your personal information to third parties.
We
may share necessary information with trusted service providers, such as:
·
Payment processing providers
·
Courier and logistics partners
·
Website hosting and technology providers
·
Customer support/service providers
·
Marketing or analytics service providers, where
applicable
These
parties may receive only the information reasonably necessary to perform their
services.
We
may also disclose information when required by applicable law, court order,
government authority or to protect the rights, safety and security of Black
Cherry, our customers or others.
We
take reasonable technical and organizational measures to protect your personal
information from unauthorized access, alteration, disclosure, loss or misuse.
However,
no method of transmitting or storing information online can be guaranteed to be
completely secure.
With
your consent or where otherwise permitted by applicable law, Black Cherry may
contact you through email, SMS, WhatsApp, phone or other communication channels
regarding:
·
New collections
·
Special offers
·
Discounts
·
Promotions
·
Order-related updates
·
Brand announcements
You
may opt out of promotional communications at any time by following the
unsubscribe instructions or contacting our customer support team.
Our
website may contain links to third-party websites, payment services, social
media platforms or other external services.
Black
Cherry is not responsible for the privacy practices, security or content of
third-party websites. We recommend reviewing their respective privacy policies
before providing personal information.
Our
website is not intended to knowingly collect personal information from children
without appropriate parental or legal consent.
If
you believe that a child has provided personal information to us without appropriate
consent, please contact us so that we can take appropriate action.
We
retain personal information only for as long as reasonably necessary to:
·
Complete transactions and provide services.
·
Maintain business and transaction records.
·
Resolve disputes and customer-service issues.
·
Meet legal, accounting and regulatory
requirements.
·
Prevent fraud and misuse.
When
information is no longer reasonably required, we may securely delete or
anonymize it, subject to applicable legal requirements.
Subject
to applicable law, you may have rights regarding your personal information,
including the ability to:
·
Request access to certain personal information
we hold about you.
·
Request correction of inaccurate information.
·
Request deletion of personal information where
legally applicable.
·
Withdraw consent for certain processing
activities.
·
Opt out of promotional communications.
To
exercise any applicable privacy rights, please contact Black Cherry using the
contact details provided on our website.
Black
Cherry may update this Privacy Policy from time to time to reflect changes in
our business, website, technology or applicable laws.
Any
updated version will be published on this page with a revised Effective Date.
We
encourage customers to review this Privacy Policy periodically.
If
you have any questions, concerns or requests regarding this Privacy Policy or
the way we handle your personal information, please contact us through the
customer support/contact details available on our website.
BLACK
CHERRY
Style. Confidence. Your Choice.o our store.