Effective
Date: 30 August 2026
At
Black Cherry, we are committed to delivering your orders safely,
quickly, and reliably. We work with trusted logistics partners to ensure that
your fashion products reach you in excellent condition and within the promised
delivery timeline.
·
Orders are generally processed within 1–2
business days after successful order confirmation.
·
Orders placed on Sundays or public holidays may
be processed on the next working day.
·
Once your order has been shipped, you will
receive a shipping confirmation and tracking details through your
registered contact information.
· Standard
Delivery: Approximately 3–7 business days after dispatch.
· Delivery
timelines may vary depending on your location, courier availability, weather
conditions, public holidays, or other unforeseen circumstances.
· Remote
and certain non-serviceable locations may require additional delivery time.
·
Shipping charges, if applicable, will be clearly
displayed at checkout before you complete your purchase.
·
From time to time, Black Cherry may offer free
shipping promotions on selected orders, products, or locations.
Once your order is dispatched, you will
receive a tracking number/link.
You can use the tracking information to
check the current status and estimated delivery of your shipment.
Please ensure that your name, complete
address, PIN code, and contact number are entered correctly while placing
your order.
Black Cherry will not be responsible for
delays or failed deliveries caused by an incorrect or incomplete shipping
address provided by the customer.
Although we aim to deliver
every order within the estimated timeline, delivery may occasionally be delayed
due to circumstances beyond our control, including:
·
Extreme weather conditions
·
Natural disasters
·
Public holidays
·
Transportation disruptions
·
Courier service issues
·
Incorrect or incomplete address
·
Unforeseen operational circumstances
If your order is significantly
delayed, please contact our customer support team and we will assist you in
tracking the shipment.
If you receive a package that appears damaged,
opened, or tampered with, please contact Black Cherry Customer Support as
soon as possible.
Where possible, we recommend taking
photographs/videos of the package and product before opening or immediately
after receiving it. This may help us investigate and resolve the issue quickly.
If an order is returned
to us because of an incorrect address, repeated delivery failure, refusal to
accept the shipment, or other customer-related reasons, additional shipping
charges may apply for re-shipping the order.
Refunds for returned
shipments will be handled in accordance with our Return & Refund Policy.
Where COD is available, the option
will be displayed at checkout for eligible locations and orders.
COD availability may vary depending
on the delivery location and order value.
At present, Black Cherry primarily
focuses on deliveries within India.
International shipping, where
available, will be subject to applicable shipping charges, customs duties,
taxes, and destination-country regulations.
For any questions regarding your shipment,
delivery status, or shipping-related concerns, please contact our customer
support team through the Contact Us section of the Black Cherry website.
Black Cherry
Style. Quality. Confidence.come to our store.